Making it Right

A broken and contrite heart, O God, You will not despise. Psalm 51:17

Recently, in preparation of making some improvements in our home, I scheduled a contractor to get measurements. According to my calendar, the contractor was to arrive between 8 and 8:30am. At 8:45am, he had not arrived so I called his office thinking there may have been a miscommunication. The Scheduler informed me that the Measurement Tech was “delayed” at the shop and to expect him anytime between 9am and 12pm. “What! That’s not what you promised…” Unfortunately, my initial reaction was not pleasant nor was it positive. What’s more, the scheduler’s lack of empathy only made matters worse. By the time our conversation ended, I had certainly offended this young lady with my words. Even worse, I had damaged my Christian witness. It didn’t take long before the Holy Spirit prompted me to make it right. With brokenness and contrition, I quickly called the Scheduler to ask her forgiveness for my abrupt response. I needed to make it right.

We’ve all offended someone and, too often, we feel it’s justified. However, it’s not right even when we have been wronged. Have you offended someone at work and need to make it right? If so, consider the words of the Psalmist; “A broken and contrite heart, O God, You will not despise”. God stresses the importance of communicating with sincere humility and genuine repentance to anyone we might have offended. Making it right requires we go to that person and ask for forgiveness. It also means we decide to change our behavior to ensure it doesn’t happen again. Furthermore, we are to resist the temptation to justify what we’ve done and accept full responsibility for our actions. Making it right requires a right response regardless of whether the one whom we’ve offended grants forgiveness. “For if you forgive others their trespasses, your heavenly Father will also forgive you” Matthew 6:14.

Our workplace challenge is to consider whom we might have offended. If you identify someone, seek first to be empathic and think about how the offence may have hurt the other person. Try to understand what they felt and the distress it may have caused. Then, with brokenness and contrition, go and make it right for His glory.